logo Spinsky Casino

Terms and conditions

1. Legal Status

1.1 License Number

The online casino operates under License Number ALSI-202410022-FI1.

1.2 Issuing Authority

The license is issued by the Government of the Autonomous Island of Anjouan, Union of the Comoros.

1.3 Jurisdiction

The operations of the online casino are governed by the laws of Anjouan, Union of the Comoros.

2. Registration and Login Process

2.1 Is KYC/ID Verification Required

Identity verification is mandated for withdrawals. Verification may take up to 48 hours on working days. Documents must utilize the Latin alphabet. Telephone verification or video verification may also be requisite.

2.2 Terms of Registration

Registration requires the user to be of legal age. Only one account is permitted per user. The selection of account currency is final and cannot be altered post-registration. Location masking via a VPN will invalidate wagers, bonuses, and winnings. Restricted countries include, but are not limited to, Germany, Austria, France, Spain, Poland, Lithuania, Slovakia, the Netherlands, Cyprus, the United Kingdom, the United States, Australia, Belarus, Russia, Ukraine, and Israel.

3. Games and Software Providers

3.1 Top Games

The platform features a variety of popular games, including Big Bass Halloween Splash 1000, Gator Hunters 2, Le Vampire, Lightning Bac Bo, and MONOPOLY Roll ’em.

3.2 Software Providers

The online casino collaborates with reputable software providers, including Evolution, Endorphina, Hacksaw Gaming, and BGaming.

3.3 Game Categories

The game portfolio encompasses various categories, including slots, live casino, table games, crash games, and instant games. A "Popular" tab is available for easy navigation.

4. Bonuses and Promotions

4.1 Welcome Bonus

The first deposit welcome promotion offers a 225% match bonus and 150 free spins.

4.2 Process of Activation for Welcome Bonus

The welcome promotion activates post-registration and applies to the first qualifying deposit. A minimum deposit of €20 or equivalent in the selected currency is required.

4.3 Free Spins Bonuses

The first deposit welcome promotion includes 150 free spins.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

The withdrawal policy allows for enhanced daily and weekly payout limits for higher VIP tiers at the discretion of the casino.

6. Payment Methods and Banking Terms

6.1 Deposit Methods

Accepted deposit methods include Visa, Mastercard, Apple Pay, Google Pay, PicPay, and various cryptocurrencies, including BTC, ETH, BNB, XRP, USDT, USDC, SOL, ADA, DOGE, POL, and TRX. The minimum deposit is €20 or its equivalent, with method-specific limits detailed in the cashier. Account currencies available include EUR, CAD, NOK, HUF, CZK, and SEK. Deposits must originate from a payment instrument in the account holder’s name.

6.2 Withdrawal Methods

Withdrawals will be processed through the original deposit method, with bank transfers and cryptocurrency wallet payouts available. The minimum withdrawal amount is €40, with a maximum limit of €2,000 daily, €4,000 weekly, and €10,000 monthly. Withdrawal processing may take up to 24 hours, with a pending stage lasting between 0-48 hours. Requests made over the weekend may be processed the following Monday. Bank transfers may require up to five banking days. No withdrawal fees will be charged, and only one pending withdrawal request is allowed at any time.

7. Key Terms and Conditions

7.1 Deposit Limits

The minimum deposit is €20 or equivalent; maximum limits depend on the payment method. All deposits must be wagered three times in slots before related funds can be withdrawn, including deposits made without a bonus.

7.2 Withdrawal Limits

The minimum withdrawal is €40. Standard payout limits are €2,000 daily, €4,000 weekly, and €10,000 monthly. Higher limits may be granted to VIP members at the casino's discretion. Larger payouts may be processed in installments.

7.3 Account Restrictions

Third-party payments are prohibited. Accounts will be classified as dormant after 12 months of inactivity, incurring a €20 monthly fee while a positive balance remains. Chargebacks will incur a €50 administrative fee.

8. Mobile and Technical Features

8.1 App Availability

A browser-based web app supports adding the online casino to the mobile device's home screen for full-screen use.

8.2 Mobile Browser Optimization

The casino lobby, slot games, live casino, crash games, and cashier are optimized for mobile devices.

8.3 User Experience and Speed on Mobile

Mobile navigation includes access to the lobby, game categories, and cashier. Games are launched through an aggregator, with loading times dependent on server performance.

9. Security and Fair Play

9.1 SSL & Encryption Standards

The website is secured with HTTPS encryption to protect user data.

9.2 Customer Support

Support is available via live chat, email, and WhatsApp. Formal complaints regarding transactions must originate from the registered email address. Disputes concerning transactions must be submitted within 14 calendar days, while fiat-payment disputes have a 30-day submission deadline. Internal complaints that remain unresolved can be escalated to EGIS after 30 days.